FAQs
Can I return the item if it doesn't work for me?
Yes, we accept returns on unused, unwashed items within 14 days of delivery. To qualify for a return, the item must be in its original condition and packaging. If the item doesn't work for you, please reach out to us, and we'll guide you through the return process.
How do I check the status of my order?
You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.
Do you provide a quality guarantee for all the products being sold?
Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.
How can I get in contact with you?
You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.
Do you offer a refund if I don't like the product?
We believe every purchase should meet our standard of presence and purpose. If your item doesn't meet your expectations, we’ll make it right.
If you are not satisfied with your purchase, we offer a refund on unused, unwashed items within 14 days of delivery. Once we receive and inspect your return, we’ll process your refund within 5–7 business days to the original payment method.
Please note, the item must be in its original condition and packaging.
Non-returnable items include drinkware (mugs, insulated cups) and digital products, unless defective.
If you received a damaged or incorrect item, contact us immediately, and we’ll prioritize getting the right product to you.
How do I order on your website?
To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.